Behind the ear
The body rests above and behind your ear.
Hear phone calls and music through your hearing aids
Listen to calls, music and podcasts from a compatible phone through Matrix.
iHEAR Matrix
Hear conversations and phone calls through your hearing aids
Hear everyday conversations at a volume you choose. Listen to phone calls, music and podcasts directly through Matrix.
- Follow speech with less background noise
- Hear phone calls, music and podcasts through your hearing aids
- Adjust volume directly on your hearing aids
Free standard shipping
100-day money-back guarantee
Matrix rechargeable over-the-counter hearing aids sit behind your ears, with a thin wire connecting each aid to a small speaker in your ear canal. Directional microphones pick up sound, digital noise reduction reduces background noise, and feedback suppression reduces whistling. Choose from four listening programs and eleven volume levels using the buttons or the optional myiHEAR app. You can hear calls, music and podcasts from a compatible device through Bluetooth.
Left and right iHEAR Matrix hearing aids, charging case, USB-C cable, three sizes of ear tips, cleaning tool, wax guards and a quick-start guide.
iHEAR Matrix
Sale price$499
Hear speech with less background noise
Directional microphones pick up surrounding sound, and digital processing reduces background noise before it reaches your ears.
- 1
Microphones pick up speech
Directional microphones collect speech and the surrounding sound.
- 2
Reduce background noise
Digital noise reduction reduces background noise. Feedback suppression helps reduce whistling.
- 3
Deliver sound into your ear
A small speaker sends the adjusted sound through a soft ear tip into your ear canal.
Find a comfortable fit for everyday listening
Choose from three sizes of soft ear tips. A thin wire connects the small speaker in your ear canal to the hearing aid behind your ear.
Into the ear canal
A thin wire connects to a small speaker with a soft ear tip.
Hear phone calls and music through your hearing aids
Connect Matrix to a compatible phone to hear calls, music and podcasts through your hearing aids.
Phone calls
Hear the caller through Matrix.
Music and podcasts
Listen to your phone’s music and podcasts.
Built-in microphones
Speak hands-free through the hearing aids’ microphones.
Your phoneYour hearing aids
Choose a comfortable volume
Use the buttons to change volume and listening programs. The optional myiHEAR app lets you adjust the sound separately for each ear.
11 volume levels
Choose a comfortable volume.
4 listening programs
Change programs for different surroundings.
Optional myiHEAR app
Adjust the sound separately for each ear.
Choose a listening program for your surroundings
Choose from four listening programs using the buttons on Matrix or the myiHEAR app.
Everyday conversation
For conversations in quiet places, including at home.
Restaurants
A setting for busy restaurants.
Outdoors
A setting for listening outside.
Music
A setting for music playing around you.
Reduce background noise instead of only raising the volume
Matrix combines hearing programs, noise reduction and Bluetooth audio. A basic volume-only amplifier increases the sound around you.
| What matters | iHEAR Matrix | Volume-only amplifiers |
|---|---|---|
| Speech in background noise | Directional microphones and digital noise reduction | Makes surrounding sound louder without reducing background noise |
| Sound adjustment | 4 listening programs and separate app settings for each ear | Volume adjustment only |
| Calls, music and podcasts | Phone calls and music through Bluetooth | Cannot play phone calls or music |
Personal help when you need it
Get help with fit, listening settings and Bluetooth calls. Our team can answer your questions as you get familiar with Matrix.
hello@heardirectclub.com
Find a comfortable fit
Get help choosing ear tips and positioning your hearing aids.
Connect your phone
Get guidance on Bluetooth pairing for calls, music and podcasts.
100
days to try
your hearing aids
100-Day Money-Back Guarantee
Try Matrix in your everyday conversations for 100 days from delivery. If it is not right for you, contact us for return approval and your money back.
Your 100 days begin on delivery.
You can request a return without a minimum trial period.
You pay the return shipping fees.
Frequently asked questions
Why choose Matrix over Axis?
Both sit behind your ears, with small speakers in your ear canals. Both have rechargeable batteries and adjustable listening programs. Matrix also lets you hear phone calls, music and podcasts from a compatible phone through your hearing aids. Matrix is $499 per pair; Axis is $399.
Can I use Matrix without a smartphone?
Yes. Use the buttons on Matrix to change volume and listening programs without a phone. You need a compatible phone to listen to calls, music and podcasts through Matrix. The myiHEAR app is optional for additional sound adjustments.
Can I hear my TV through Matrix?
TV compatibility depends on the television’s audio output and may require a compatible accessory. Matrix supports direct audio streaming from compatible phones.
Does Matrix change listening programs automatically?
You choose the listening program yourself. Matrix has four programs and eleven volume levels, with controls on the hearing aids and in the optional app.
What if I need time to get used to the sound?
You have 100 days from delivery to try Matrix in familiar conversations and adjust the fit and listening level. There is no minimum trial period before requesting a return; return shipping fees are your responsibility.
Who are these hearing aids for?
For adults 18+ with perceived mild-to-moderate hearing loss. No prescription is required. OTC hearing aids do not restore normal hearing or treat the cause of hearing loss. Seek professional evaluation before use for sudden or one-sided hearing changes, ear pain or drainage, substantial earwax, ear deformity or dizziness.